🧑‍💻 Staff Software Engineer - Level L5 (Across Teams)

🛠️ Technical Skills

📝 Code Quality & Testing

🖊️ Writing Code

• Consistently writes production-ready code that is easily testable, easily understood by other developers, and accounts for edge cases and errors.
• Biases towards self-documenting code, understanding when comments are appropriate.
• Evaluates and implements design patterns for services as well as code level patterns where required.
• Actively improves and deprecates old code, contributing insights related to system/code design across teams.

🧪 Testing

• Understands the testing approach of several teams, using quality metrics to identify gaps.
• Works with those teams to recommend solutions in line with accepted testing frameworks and the testing pyramid.
• Influences the engineering organization-wide testing strategy.
• Creates automated tests for complex multi-tiered systems. Actively tracks code coverage.

🔄 PR Practices

• Defines and tracks PR metrics for the team, improving team metrics.
• Conducts cross-service PR reviews and dependency evaluations.
• Performs impact analysis on other services for code modifications in PRs.

📚 Documentation

• Manages complete documentation process, ensuring regular updates.
• Reviews documentation of peers and juniors, suggesting changes.
• Assumes complete ownership of service documentation, including external documentation for clients/customers.

🐞 Debugging & Observability

🔎 Debugging

• Proficient at diagnosing issues across single and multiple applications/services.
• Reviews and aids peers in setting up debugging tools; identifies production issues independently.
• Expected to lead log design improvements and explore new debugging tools and practices.

🚨 Monitoring

• Fosters a culture of observability across several teams.
• Suggests new metrics from both development and product perspectives.
• Explores new monitoring tools and practices, ensuring team setups provide comprehensive metrics.
• Should be able to provide RCA for production issues post debugging.

🏗️ Software Design & Architecture

🧠 Understanding Code

• Has expertise in a set of related team's domains, including the breadth of services, how they interact, and data flows between systems.
• Can lead a large refactor of a large multi tiered legacy codebase while ensuring things still work.

🏛️ Software Architecture

• Works across teams to foster a culture of architecture that supports iterative development and future scaling.
• Guides several teams in making design decisions that minimize future changes' cost.
• Leads discussions across teams for designing new architecture and understanding previous similar products architecture .
• Make right calls to reuse or redesign system

🛡️ Security

• Applies the company security policy and engineering organization's security strategy across several teams.
• Fosters a security-first mindset across these teams, leading by example.

🚀 Delivery & Effectiveness

📦 Incremental Value Delivery

🔨 Work Breakdown

• Reviews cross-team work critically, ensuring it's broken down, prioritized, and understood by all involved.
• Manages effort estimation and cross-team dependency clarity.

🎯 Prioritisation & Dependencies

• Ensures cross-team dependencies are well understood and managed.
• Fosters a culture of priority setting and urgency across teams, aligned with organizational strategies.

🌪️ Dealing with Ambiguity

• Handles risk, change, and uncertainty across several teams.
• Asks clarifying questions to stakeholders for clarity on tasks.

📆 Self Organization

⏳ Reliability & Accountability

• Manages cross-team commitments, their progress, and roadmap to delivery. Anticipates and communicates blockers, delays, and cost ballooning across teams, before they require escalation.
• Ensures expectations across teams and stakeholders are clarified between all parties involved.
• Mentoring and contributing in cross team work and take ownership of delivery and development.

💰 Economic Thinking

• When taking action, weighs cost and value in order to make the most economic action. Uses this thinking in their own work, and to foster a culture across several teams where people apply economic thinking to make timely decisions.
• Actively monitoring and evaluating the cost of system and cloud resources.
• Responsible for decisions like build vs buy, and providing justification for decision making aswell to all stakeholders

🤝 Feedback, Communication & Collaboration

🔄 Feedback

🗣️ Delivering Feedback

• Fosters a culture of delivering praise and constructive feedback across several teams as well as their respective business stakeholders. Actively demonstrates these behaviours.
• Actively hold and participate feedback loops.

🎧 Seeking and Receiving Feedback

• Works across several teams and with their business stakeholders to foster a culture of seeking out feedback and using it as a tool for growth. Actively demonstrates these behaviours.

📣 Communication

💬 Effective Communication

• Communicates effectively with a diverse set of teams.
• Fosters a culture of clear, concise, effective, audience-oriented communication across several teams, ensuring teammates actively listen to others and are understood.
• Pays attention to nonverbal communication.
• Actively Involves in client/customer communication to understand and provide better support and solutions and exploring new business oppourtunities

📚 Knowledge Sharing

• Fosters a culture of documentation and knowledge sharing across several teams and their respective business stakeholders; actively demonstrates these behaviors.
• Strategically spends extra time on code reviews where their feedback isn't explicitly requested but has significance for the team such as a PR from a new engineer or part of an important project.
• Actively explores new technologies and solutions for experemenation, Rand D and communicate findings with across team and leads.
• Conduct tech discussions on verious new tools which can be adopted in organization.

🤝 Collaboration

👥 Teamwork

• Consistently works across teams to help them resolve blockers, and complete work tasks.
• Ensures that credit is shared and given where due.
• Communicates proactively and anticipates any delivery slips.

💼 Relationship building

• Works to build and improve strong relationships with their teammates, manager, their teams' relevant business stakeholders, and engineers across the organization.
• Leverages relationships to better plan for and position their team.

🕊️ Handling Disagreement

• Fosters a culture across several teams where people are encouraged to share their opinions and contribute to discussions in a respectful manner, approach disagreement non-defensively with inquisitiveness, and use contradictory opinions as a basis for constructive, productive conversations.
• Works through surface-level disagreements to expose the concerns of disagreeing voices and integrates these concerns into their perspective and plans.

🎖️ Leadership

🤔 Decision Making

• Takes ownership of decisions made across teams by helping them make clear decisions in alignment with company strategy and engineering organizational goals.
• Backs decisions made, and takes responsibility for their success.
• Raises awareness for how biases impact decisions and ensures accountability is practiced throughout those teams. Demonstrates these behaviours themselves.
• Holds active discussions with cross team on reviewing decisions .

🧭 Driving Alignment

• Fosters a culture across several teams of having conversations based on company strategy and engineering organization priorities to create alignment.
• Strongly oriented towards goals and ensures several teams are continuously working towards their goals.

💭 Process Thinking

• Thinks about practices and processes that affect several teams, discusses improvements with appropriate parties, and in consultation with engineering leadership, drives implemention.
• Usually collaborates with others to improve engineering organizational practices and processes.

🤝 Facilitation

• Facilitates discussions across teams, ensuring that everyone has an opportunity to share their opinion and be heard, and that discussion outcomes tie to stated goals.
• Ensures relevant parties are included in discussions. Guides discussions toward decisions, clarifies and gets buy-in.

👨‍🏫 Mentoring

• Mentors across teams in an open, respectful, flexible, empathetic manner.
• Fosters a culture of mentoring across teams by seeking out mentoring opportunities for themselves and others, and supports others in their growth as mentors.

🎯 Strategic Impact

📈 Business Acumen

• Has a thorough understanding of several teams' domains and how they contribute to business strategy.
• Actively strategise with business and product team for future raod maps

🚀 Strategic Work

• Often involved in strategic engineering organizational decisions and plans.
• Leads cross-team strategic engineering efforts, influencing decisions to achieve cross-team alignment on major goals.

🎯 Product Thinking

• Recognizes product opportunities and differentiators in relation to the competition. In partnership with the team's engineering manager and product manager, often helps refine the technical and product roadmap based on strategy & constraints.
• Helps to define & create new product abilities by influencing technical strategy. Should have awareness of competitors , their analytics, their approach to certain problems.
• Drive part of product innovation and strategy.